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Shipping Policy

Shipping Times

We proudly offer Free Worldwide Shipping with tracking via USPS. Handling time 1-3 business days. Estimated delivery between 7-10 business days.

Tracking

You will receive a confirmation email containing a tracking ID and link to follow the journey of your package. Please allow 3 business days to receive tracking info.

Wrong Address

It is the responsibility of the buyer to make sure that the shipping address entered is correct. If you have entered an incorrect address please contact us immediately at if you believe you have provided an incorrect shipping address.  

Returns

By placing an order with Heavenly Household you are responsible for the cost of return shipping back to Heavenly Household unless the product is damaged or faulty. Please refer to our Refund Policy.

Lost/Stolen Packages

Heavenly Household is not responsible for lost or stolen packages. If the tracking information states that your package was delivered to your address and you have not received it then you will need to take this up with the respective courier.